April 14, 2024

Apple AirPods provide a one-of-a-kind listening expertise, and whether or not you’re rocking a pair of noise-cancelling AirPods Professional or AirPods Max, or utilizing a set of conventional AirPods, you’ll know that Apple takes audio very severely. These earbuds and headphones ship distinctive battery life, terrific sound high quality, and spectacular sound-staging via options like Spatial Audio. That being mentioned, these are client tech merchandise, and there might come a time when your Apple buds begin glitching out for one motive or one other. Or worse, you unintentionally misplaced one or each of your treasured AirPods.

Thankfully, when confronted with both situation (injury or misplacement), Apple affords a couple of completely different companies that can assist you restore or find your AirPods and/or its charging case.

Fortunately, changing damaged or misplaced AirPods, AirPods Professional, or their charging instances isn’t as powerful as it could appear. Right here’s what it’s essential know to exchange damaged or misplaced objects via Apple’s assist workforce.

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How a lot do replacements price?

Apple’s AirPods true wi-fi design makes them compact and straightforward to take with you, nevertheless it additionally makes it simpler to misplace one of many items. In case you’ve misplaced or broken an AirPod or its charging case for good, right here’s what it’ll price to exchange every part from Apple. Keep in mind you could possibly discover cheaper costs at third-party retailers:


  • AirPods Professional 1st and 2nd era: $89

  • AirPods 1st, 2nd, and third era: $69


  • MagSafe charging case for AirPods Professional 1st and 2nd era: $89

  • MagSafe charging case for AirPods third era: $69

  • Lightning charging case for AirPods third era: $59

  • Wi-fi charging case for AirPods 2nd era and earlier: $59

  • Wi-fi charging case for AirPods Professional 1st era: $89

  • Charging case for AirPods 2nd era and earlier: $59

Tips on how to get a substitute

Step 1: Start by ensuring that you’re signed in to your Apple account with the proper ID. Then navigate to this assist web page.

Steps for how to replace lost or missing AirPods.

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Step 2: As soon as right here, choose Misplaced or Lacking AirPods to open up a further menu display screen.

Steps for how to replace lost or missing AirPods -- choose what you want to replace.

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Step 3: On this display screen, you’ll be able to select to exchange a misplaced AirPod, substitute the charging case, and even substitute broken AirPods Professional eartips. For this information, let’s assume you need to substitute a single AirPod Professional. As soon as you choose the product you need to substitute, you will begin the method to Order a Substitute. At this level, click on Get began.

Steps for how to replace lost or missing AirPods – get started.

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Step 4: In case you’re logged in to your Apple account, you will see all of your gadgets, together with your AirPods in the event that they’re registered. In case you do not see them, you’ll be able to merely enter the serial quantity for the AirPods. As soon as they’re situated, choose the left or proper AirPod you need to substitute and choose proceed.

Steps for how to replace lost or missing AirPods – get started – choose left or right AirPod.

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Step 5: Subsequent, you will see the estimated value for the substitute. Fill out all of the transport data and extra particulars and full the transaction.

Screen shot of AppleCare for AirPods.

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Changing elements below warranties or AppleCare+

So, what for those who nonetheless have the entire components, however one thing’s not working appropriately? Fortunately, Apple’s AirPods and AirPods Professional are protected by a one-year guarantee.

Service for any AirPods with diminished battery capability or a faulty battery inside this timeframe will probably be free. Battery drawback upkeep that falls outdoors this one-year guarantee interval, nonetheless, will run you $49 for every damaged AirPod or $98 for the pair. A substitute AirPods charging case will price you $49. If it’s essential substitute the battery to your AirPods Max headphones, you will be spending $79.

In case you’re the type of one that values peace of thoughts, you may need to subscribe to AppleCare+. For 2 years of protection on AirPods, AirPods Professional and Beats, it’s going to run you $29, and $59 for AirPods Max, and you may add it as much as 60 days after you purchase them.

AppleCare+ caps substitute charges and covers some repairs. With an AppleCare+ plan, the brand new substitute charges are as follows:

  • AirPods Professional 1st and 2nd era: $29

  • Charging case for AirPods Professional 1st and 2nd era (MagSafe and Wi-fi): $29

  • AirPods 1st, 2nd, and third era: $29

  • All charging instances for AirPods 1st, 2nd, and third era: $29

In terms of repairing broken elements, AppleCare+ offers you limitless unintended injury protection for the 2 years you’ve got the plan. Do be mindful although that each time you create a declare and ship your product in to Apple, you will be charged a restore payment of $29, on high of the $29 (or $59) you already paid for the AppleCare+ plan.

apple airpods 3

Digital Developments

Changing faulty AirPods Professional without spending a dime

Whereas it has been a few years, Apple found that AirPods Professional that had been manufactured earlier than October 2020 might have developed sound points which have been traced again to manufacturing points. These issues embody:

  • Crackling and static that look like associated to noise cancellation, as they will get even worse in loud or lively environments, or when speaking on the cellphone.

  • Lively noise cancellation resulting in audio points, like shedding all bass sound or truly rising environmental noise as a substitute of blocking it.

If in case you have these points, Apple has created a free substitute program to exchange both of the AirPods Professional buds (however not the case). To make the most of this program, contact a licensed service supplier or an Apple retail retailer and clarify your scenario. If on-line, you’ll be able to contact Apple Help. Be aware that this system doesn’t have an effect on some other fashions, and solely lasts for 2 years after the retail sale of faulty Professionals.

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Utilizing third-party companies

Apple Help is not the one place you’ll be able to flip when searching for an AirPods substitute — particularly if you wish to avoid wasting cash. Nonetheless, it is powerful to know when to belief a third-party providing AirPod replacements. We advise taking a at The Swap Membership. This firm takes in and repairs particular person AirPods, then trades them for malfunctioning fashions. The swap is way extra reasonably priced than going via Apple (until you’ve got AppleCare+). It is a good suggestion to begin trying immediately, as inventory on Podswap depends on donations and might typically be low.

apple airpods max review

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What about AirPods Max?

The AirPods Max — Apple’s pair of over-ear headphones — are a singular unit, which means changing or repairing them is extra simple. If in case you have the $59, two-year AppleCare+, each AirPods Max restore will price you $29. This must also cowl replacements, if mandatory. You can also select to solely substitute the AirPods Max ear cushion if mandatory, which is beneficial if an ear cushion tears. In case you don’t have AppleCare+, you’ll need to name or chat and ask for particular substitute costs in your area.

Nonetheless, there may be one vital caveat for changing the AirPods Max below guarantee: By default, new ear cushions aren’t included. This implies you both have to preserve the cushions out of your earlier pair or purchase/substitute new cushions to your new mannequin.

Use Discover My to find lacking AirPods

Apple’s Discover My characteristic is an Apple unique, and for those who’ve misplaced your AirPods, Apple Watch or AirTag, it may be fairly the godsend. When activated, Discover My makes use of GPS, mobile knowledge, and Wi-Fi indicators to try to pinpoint the placement of your lacking Apple gadget. Here is the right way to use Discover My in your iPhone, iPad, iPod contact, or Mac:

Step 1: Launch the Settings app, then choose your identify. Subsequent, select Discover My.

Step 2: Choose Discover My [device], then toggle on Discover my [device] on.

If you would like to have the ability to discover your gadget even when it is offline, toggle Discover My community on.

Step 3: If you would like to attempt to find your lacking AirPods on a map, navigate to Settings, then select Privateness Safety. Subsequent, select Location Companies, then be sure that Location Companies is enabled.

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